by Brian Jones | Nov 13, 2019 | Apropos
With the end of the year looming, it is time for a round-up of some topical subjects. Genesys G-Summit attendance – highlights In July, Genesys held its annual G-Summit conference in Wellington which TeleConsultants attended. The core thrust for this year was AI...
by Brian Jones | Jun 14, 2019 | Apropos
In January, we put out a reminder about Spark withdrawing some of its old services – and this also applies to other suppliers who may be on-selling Spark services. As background, Spark’s aging Public Switched Telephone Service (PSTN) network, which last had a...
by Brian Jones | Jan 25, 2019 | Apropos
This is another reminder that Spark is withdrawing some of its old services (and this may also apply to non-Spark customers whose supplier is re-selling Spark services). Spark’s aging Public Switched Telephone Service (PSTN) network, which last had a major update some...
by Brian Jones | Jan 25, 2019 | Apropos
Some years ago, like many small businesses, TeleConsultants moved to the Cloud. Firstly, we replaced our aging Small Business Server with Office 365, Cloud based CRM and Cloud backup running over UFB fibre. That went well. Some years later we replaced our aging PABX...
by Brian Jones | Jan 25, 2019 | Apropos
The requirements of a business vary by organisation and they need to evolve over time to stay in line with changing business strategies and technology. As communications is a key part of Digital Transformation, organisations are looking to tap into our skills and...
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