About Us

Our Philosophy

TeleConsultants’ way of doing business is a combination of culture and methodology, underpinned by the broad technical knowledge and real-world experience of our consultants.

From the very beginning we focus on what works for our client.

We begin each project by detailing the current situation. This lets us understand the performance, people and cultural issues as well as identify any unrecognised opportunities or risks. Our recommendations are based on justified business needs, not the latest technology fad or desire. We fiercely maintain our independence so you receive only objective, unbiased advice.

TeleConsultants’ approach is comprehensive and proven by time.

As consultants, we don’t just talk about quality and continuous improvement, we make it an everyday criteria for our projects. Each project has a lead consultant and a quality manager. We actively seek client feedback and maintain our own in-house reviews.

Our aim is to be easy to do business with, so we tailor our services to fit your needs.

What can you expect from TeleConsultants?

  • independent, expert business advice on information and communication technologies
  • recommendations free of vendor bias
  • purchasing advantages because TeleConsultants’ expertise and experience is well known to vendors
  • assurance of proven ability – many clients ask for us by name
  • reliable, professional relationships based on a genuine desire to achieve the best outcome
  • future-proofed recommended solutions that will work for you now and as your organisation develops
  • help to put plans into action
  • sound advice on “next steps”
  • outcomes that deliver ongoing high-value, cost-effective results
  • business communications that deliver business advantage

Specialising in the business applications of telecommunications TeleConsultants is an independent consultancy. We do not sell any telecommunications products or services, just our expertise to assist companies get the best out of their telecommunications investments.

 

When we work with you

When you work with us you can expect honesty, integrity and professional behaviour in everything we do. With any assignment we expect to build positive relationships and to deliver excellent outcomes.

Before we provide answers we ask a lot of questions about your business. We begin each project by detailing the current situation. This lets us understand the performance, people and cultural issues as well as identify any unrecognised opportunities or risks.
We go for quality outcomes. As consultants, we don’t just talk about quality and continuous improvement, we make it an everyday criteria for our projects. Each project has a lead consultant and a quality manager.
We actively seek client feedback and maintain our own in-house reviews to ensure quality is not compromised.

 

Key members of our team

Since 1986 our team has built up a strong reputation for helping clients get the best out of their ICT and telecommunications. Our business acumen and real world experience of telecommunications has helped companies and organisations in Australasia, Asia, Europe, the Middle East and Pacific Islands.

Very occasionally even we need assistance. When that happens we know who to ask. We have built strong relationships throughout the industry and can call on additional expertise whenever we need to.

 

Chris Birch

Chris Birch

General Manager – B.E. (Electrical) (Hons)
MIPENZ, Dip Business

Chris has over 25 years consulting and management experience in telecommunications and IT. Chris specialises in improving business performance through improved business processes and leveraging the capabilities of technology.

Chris has considerable expertise in the development of strategies to enhance and improve an organisations performance. He has considerable skills and experience with master planning, business case preparation, procurement and project management.

These skills has enabled Chris to assist many organisations with realising savings and working smarter within their existing ICT environment. The focus is always on understanding a clients needs and providing independent advice to ensure technology solutions are the correct fit while also being future proofed and delivering business benefits

Phone: (09) 376 8702
Mobile: (021) 906 863
Email: chris.birch@teleconsultants.co.nz

Brian JonesBrian Jones

Consultant – B.E. (Electrical)

Brian’s background is in telco networks with  expertise in reticulation, fibre-optics and wireless. Past projects have ranged from systems design and management to auditing and advisory roles for major financial organisations.

Brian has most recently been involved in vendor selection, implementation of IP telephony and network services, mobile radio, contract negotiation and cost minimisation projects.

Brian’s analytical skills, and eye for detail,  assist with the analysis and management of telco billing however he also has considerable experience and skills with vendor selection, contract management and project management.

Phone: (09) 376 8701
Mobile: (021) 735 963
Email: brian.jones@teleconsultants.co.nz

Adam-ClarkeAdam Clarke

Consultant – B.Sc. (Hons)

Adam has over 25 years ICT experience with most of the last 10 years focused on enterprise communications, i.e. IP Telephony, Unified Communications, Contact Centre applications and telecommunications.

With a strong commercial background he is focused on understanding client needs and ensuring they implement and manage ICT solutions that are cost effective and deliver real business benefit.

With both a strategic but pragmatic approach he has worked with companies of all sizes across multiple Industry sectors to ensure the successful delivery of many significant projects and ongoing TCO.

Recent assignments include Strategy and Roadmaps, Business Analysis and defining user requirements and enterprise communications Subject Matter Expertise for a numbers of New Zealand’s well known and respected organisations.

Phone: (09) 376 8707
Mobile: (021) 0837 5801
Email: adam.clarke@teleconsultants.co.nz

Murray YoungMurray

Director – B.E. (Electrical)
MBA, MIPENZ,  Dip BIA, 

Murray has over 25 years consulting and management experience in business  IT and telecommunications. Murray’s main focus for the last 10 years has been on the development and management of large IT and telecommunications agreements  bringing his  extensive technical and commercial  skills to provide the best possible outcome.

His focus is to negotiate  pragmatic  agreements that  protect the client’s needs and  stand the test of time, building in enough flexibility to allow for ever changing technology,  but structured so that both parties clearly understand their obligations.

Phone: (09) 376 8705
Mobile: (027) 499 2507
Email: murray.young@teleconsultants.co.nz