Microsoft’s announcement to concentrate on Microsoft Teams as their cloud offering unified communications platform going forward may make them radical revolutionaries rather than evolutionary. Microsoft has laid out an enormous challenge. They arguably lead the market with new technology and global vendor cloud however will enterprises be able to keep up.
Microsoft says Teams is the future and Skype for Business Online is going away. This may be premature as it has not really fully developed to a point where users, and partners no longer need to ask questions, are comfortable and ready for the next iteration.
What is Microsoft Teams?
Microsoft Teams is the new chat-based workspace in Office 365. Microsoft says it is an entirely new experience that brings together people, conversations and content, as well as the tools that teams need, so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Office 365 global, secure cloud.
We hear about millennials and Gen Y driving behaviour in the workforce and everything is about digital transformation. However is Microsoft running faster than it is possible for the workforce to handle? Organisations and people need to embrace change, however technology needs to help those that that are slightly long in the tooth, like to talk to each other and even meet people face to face to keep up, not leave them behind. There are many of these animals left in the workforce today and for the foreseeable future.
That being said if you recognise Microsoft is pushing boundaries and opening our minds to future possibilities – then there is no harm in traveling along the Microsoft path at your own pace. Skype for Business Online Enterprise voice capabilities are being delivered as Cloud PBX. This is a separate component to Skype for Business Online today. Cloud PBX is being renamed to Phone System and Microsoft Teams uses Phone System for its enterprise voice capabilities. If you are now, or are considering committing to Microsoft, you can follow their path at an acceptable pace.
We cannot fight the direction of the cloud. For those of us who have embraced cloud this should come as no surprise and you should be prepared to react to the ever-changing world ahead of us. However, regardless of whether you are cloud today or planning for cloud in the future you should always understand what is right for your business and carefully consider your options.