TeleConsultants Top 10 Trends for 2015

• Blurring the lines between voice, data & mobile – There really has been a step improvement in the quality and cost effectiveness of voice, data and mobile services. Within limits, it seems to matter less and less what the actual platform is that delivers the same service
• Unified Communications & Collaboration – UCC is far more than a phone and email! But which bits will help your business and how to embrace them?
• Cloud Services and Over the Top (OTT) Services from telcos – With additional capability and capacity of data networks how can you use this to help in your business?
• Cloud PABX (or UCC-as-a-Service) – What are the benefits of cloud PABX? What are the pitfalls? Cloud, on premise or a hybrid of both
• Rising use of video conferencing – Ranging from desktop to room systems. How to deliver the technology and how to ensure the business adopts it
• WebRTC standards – What is WebRTC and why is it important? What impact will it have on my business?
• Mobile and Web UCC – Communication is not limited to within my enterprise network. How to work effectively anywhere, any time
• UCC silos should be more unified! – With the big global vendors looking to dominate the UCC market, how to leverage existing technology investments. Get best of breed without having to go to one vendor
• Internet of Things (IoT) and Machine to Machine (M2M) – Getting you closer to clients and suppliers
• Digital Mobile Radio (DMR) – Emergencies (ie earthquakes and power outages) reiterate the need for robust mobile networks. How to upgrade. How to leverage additional capability. Converging voice & data

TeleConsultants has been having these conversations with clients, vendors and service providers during 2014 and see them developing further this year. We are keen to focus on you, our clients, and what areas you are looking to address this year so please let us know what challenges you have.

As everything must be provided ‘as a service’ we are happy to provide CaaS (Consulting as a Service). We have been doing this for over 25 years and look forward to working with you in 2015.